JDT Utilities Ltd provides the gas utilities industry with quality engineering services, including T1 Mains Replacement, Connections Services, Special Engineering Projects and Vacuum Excavation Services. Starting out as a single depot in Erith, London back in 2010, JDT has experienced impressive growth thanks to their outstanding customer service. Since then, JDT has opened three new depots in Romford, Westerham and Sturminster Marshal, alongside moving into a new Head Office in Winfrith, Dorset.
JDT’s client base consists of a range of gas distribution networks (GDN’s), including clients like SGN and Cadent. Due to the nature of the work, a reliable fleet of vehicles is critical for JDT. Their engineers need be on-site in compliant vehicles so that projects can be completed swiftly, with minimal disruption and unnecessary setbacks.
“Dawsongroup has proven to be an industry leader for us. They understand our business and what we need out of our fleet, providing us with the most suitable vehicles, at a good rate.”
This need for a flexible but reliable fleet led to JDT engaging with Dawsongroup. Following a full fleet review, Adam Bartholomew, Head of Logistics at JDT Utilities, and AJ Hassett, Transport Manager at JDT Utilities, found Dawsongroup’s unique offering to be the best fit for their business requirements.
“We cannot fault the service we receive from the Dawsongroup team throughout the organisation,” said Adam. “From our account management team through to the hire desk, the team have been invaluable. It is reassuring to know that we can call any time and speak to someone that truly understands our business and what we require from our vehicles.”
In addition to our exceptional customer service levels, Dawsongroup vans’ nationwide mobile servicing and maintenance team provide JDT with another huge benefit.
“Dawsongroup vans’ mobile servicing is an essential part of our operation, as some of our fleet have to remain on-site for compliance reasons,” said AJ. “The ability for these vehicles to be serviced and maintained on-site allows our operations to remain undisrupted by any planned or unplanned maintenance.”
Over the years, the relationship between Dawsongroup and JDT has gone from strength to strength, with over 160 vans currently on rent, alongside some more specialist vehicles through our Dawsongroup emc business. Looking towards the future, Adam commented “We will look to expand our fleet and move further into the EV market. Recent meetings and discussions have been extremely positive in both areas, and I look forward to JDT and Dawsongroup’s relationship continuing to grow.”
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