Dedicated to minimising downtime
No matter how careful you are, sometimes vans experience faults or problems that cannot be avoided. But when these issues occur, our team have the very best solutions for you.
In instances of no-fault vehicle downtime, including breakdowns that cannot be repaired on the roadside, we will source a replacement vehicle for your business while your vehicle is being repaired. The replacement vehicle provided will be fit for purpose, and, wherever possible, like for like, keeping the negative impact on your business and operations to a minimum.
If you decide not to include a replacement vehicle in your agreement and you find yourself in need of one, do not panic, we can still provide you with a chargeable replacement vehicle. Contact the Dawsongroup team to find the best solution for your business.
Committed to compliance and driver safety
Your vehicles’ tyres are regularly checked as part of your vehicle service. However, if you are concerned about the safety of your tyres, or need an emergency replacement, then we can help.
Simply contact your local Dawsongroup vans site with your vehicle’s registration, mileage and location, and we will arrange for you to be fitted with our local tyre supplier. Please note that if a call out is needed, this will attract an additional charge.
Tyre damage (such as punctures, blowouts and side damage) is chargeable. However, in these cases, betterment will apply and you will only be charged for a percentage of the remaining tread depth. This means that you won’t be charged the full cost of a new tyre when the old one was only part way through its useable life.
Get in touch with our experts to maximise your fleet uptime
